Terms and Conditions

Digital Downloads

We stand behind our products and your satisfaction with them is important to us. However, because this product is a digital good delivered via Internet download there are no refunds on this product.

Actors Private Coaching and Career Goal Coaching

All coaching sessions must be paid in full in order to hold your session date. Any changes must be made 48 hours prior to the date of your session. Cancellations must be made 24 hours prior to your session (by email and confirmed by Raquel for a full re-schedule. If your session is cancelled with in 24 hours, your payment will be charged in full for the session.

Classes and Workshops

All classes and workshops must be paid 48 hours prior to the start date or your space will go to the next actor on the waiting list. Cancellations (by email and confirmed by Raquel) must be made 72 hours prior to class start date for a full refund. If cancelled within 48 hours, you may use your balance towards a future class or coaching session.

The Actors Mark Members Lounge

The Actors Mark Members Lounge is a rolling enrollment. Once you enroll, your membership will bill each month on that day. Due to the downloadable assets and resources provided in the Members Lounge, there are no refunds once you subscribe. You can cancel your subscription anytime prior to the next billing cycle. Your membership will be good for the time subscribed until you cancel.

Bi-Monthly Classes + The Actors Mark Members Lounge

Bi-monthly classes + The Actors Mark Members Lounge is a rolling enrollment. Once you enroll, your membership will billed each month on that day. Due to the downloadable assets and resources provided in the Members Lounge, there are no refunds for class once you are granted access to The Members Lounge. You can cancel your subscription anytime prior to the next billing cycle. Your membership will be good for the time subscribed until you cancel. There are no pro-rated fees for enrollment. All classes can be watched inside the Facebook Group.

Thank you and we love working with all of you!!